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About

Lighthouse Translations, a company like no other

Lighthouse is a team of dedicated individuals that cherish teamwork, communication, and sense of ownership. We use project management, event planning and logistic skills to provide language services, both written and oral, both on site or remotely. We offer language and transcription services, both on-site and off-site (remotely), project management, air and ground logistics. We have direct experience in delivering service, not only in the US, but also across Latin America and the Caribbean. We deliver our services with a sense of warmth, attention to detail, individual pride and company spirit. We work to proactively anticipate our client’s needs. We like to see ourselves, not as an external vendor, but as a valued in-house team member.

Our Philosophy

Our client’s satisfaction is what we strive for. We believe that if the client wants it, it can be done. Our client service philosophy is based in the following values:

Partnership

We don’t just provide a service; we see ourselves, not as an external vendor, but as a valued in-house team member. We can do this by establishing long lasting relationships based on trust and honest communication.

Commitment

Our team of qualified project managers and linguists are committed to maintaining the highest standards for excellence and to make each client’s needs our top priority.

Value

We provide our clients with competitive rates and always strive to lower our clients’ translation costs whenever possible.

Quality

We have an implacable record of successful completion of more than 1,200 projects that involve logistics and project management and more than 2,500 projects that require near-perfect level of accuracy, all achieved through methodic quality control and quality assurance processes.

Convenience

No two clients’ needs are alike; our team of professionals consistently work to endure that your needs are met the way you want them to. Guiding you throughout the process every step of the way; From the moment a quote is requested to after your event is over, our project managers are always-available to address client questions and concerns.

Our Team

At Lighthouse Translations we know that a company is a good as its people. With an in-house staff of 20 employees and a network of over 5,000 linguists; Lighthouse maintains the highest standards for excellence and the commitment to make each client’s needs our top priority. Our team, their work ethic, and their passion for excellence is what drives Lighthouse Translations.

Our history

Lighthouse Translations was born in 2003 out of the need to provide quality document translations to international companies and interpretation services for conferences, meeting and trainings to a large multicultural network of clients, which includes private companies, government entities, NGOs, professional associations, meeting planners, production companies, and many more.
Since our inception in 2003, Lighthouse Translations has maintained the vision to provide all our clients, from many different countries and regions, with efficient and effective quality, translation and interpretation services, lighting the path to their global communications.
What started as a small, dedicated group of hard working people has grown exponentially to become one of the leading translation companies in the world with offices in New York, London, Hamburg, Jerusalem and San Francisco.

The individualized attention we give to each project, our ability to apply the highest standards to every localization assignment and our passion for excellence have remained the fundamental driving force of Morningside.

Lighthouse Translations is a company with 100% customer satisfaction. Join thousands today!

Our services

Business Meetings

Lighthouse Translations we offer accurate, professional, and culturally appropriate simultaneous and consecutive interpretation/translation services for all of your business meeting interpretation needs.

Over the phone interpreting

With Lighthouse you can have an effective call with anyone regardless of the location. We are here to help you with our Over the Phone Interpreter Service.

Escort Interpretation

In business and travel there comes a time when you’re best served by having an interpreter with you, physically by your side. Our interpreters help you navigate any communication barriers that may exists.

Remote simultaneous interpreting

In this ever-changing world, in which technology amazes us every day, language barriers are no excuse to communicate with others.
At Lighthouse Translations, we are equipped with a top team of translators, whenever you need them.

Remote virtual interpreting

At Lighthouse Translations, we’re committed to helping you plan all of your conferences, webinars, video chats, and more!

Telephonic interpretation

Our telephone interpreter service, you and your other call participants will simply call in to a toll-free number, provided by Lighthouse Translations.

Blog

Ways to Organize an Effective Business Meeting

The traditional office has been replaced by more modern business settings in recent year. But a business meeting is still one of the most effective ways to organize your team. Through meetings, you can brainstorm, develop new ideas, or find innovative solutions to...

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Culturally Appropriate Communication Techniques

In business, it’s very likely that you will encounter many different people speaking numerous languages. Not only do you have to find a way to communicate, but you also have to ensure that you are effectively doing so across different cultures. Before your next...

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Frequently Asked Questions

What equipment is needed for simultaneous interpretation?

When you choose Lighthouse Translations and Interpretation Services, you are partnering with a company that has the best interpretation equipment for your event and an experienced, supportive, proactive and friendly technical support team. We really strive to become another member of your team! We work hard to anticipate any of your needs and will be more than glad to work with you to resolve any last minute issues, even if they are not interpretation related. For the truly curious, we have put together a brief introduction to the different types of interpretation equipment and how they work. If you need simultaneous interpretation services for more than 1 person, chances are that you will need simultaneous interpretation equipment. Common simultaneous interpretation equipment consists of:

• Booth (either Table-top or Full-size)
• Interpreter Console
• Interpreter Microphone
• Wireless Audience Headsets
• Wireless Transmitters

Learn more about our interpretation equipment, including interpretation equipment rental. NOTE: For consecutive interpretation, the equipment listed above is not needed. In addition to the interpretation equipment listed above, you will need a sound system for your event. We work everyday with many audiovisual companies, from in-house hotel audiovisual companies to equipment owned by the client themselves. We will always touch base with your AV person to ensure that we are able to plug in to their sound system to ensure the best possible interpretation. Depending on the size of your meeting, you will need a combination of the following audiovisual equipment:

• Amplifiers
• Loudspeakers
• PA Systems
• Handheld microphones
• Lapel microhpones
• Microphone stands
• Push-to-talk microphones
• Speaker stands
• Projection screens
• Projectors

We will be more than glad to refer you to reliable audiovisual professionals should you need us to recommend one for you. For the majority of events, we do not provide audiovisual equipment. Feel free to contact us for a consultation on any audiovisual needs you may have.

How do you ensure that the translated documents are error-free?

Through our quality assurance processes, we can guarantee that each document translation project meets the following three criteria:

• Precision
• Accuracy
• Cultural appropriateness

A team composed of three translation professionals is always assigned to each project- translator, editor, and proofreader. The members work together to ensure the accuracy and appropriateness of the document translation. We review and revise all translation work done to ensure grammatical correctness, context, localized word use, style, intended meaning, and overall message. To learn more about how we ensure the quality of your translated document, visit our quality assurance section.

How much advance notice do you need to service my request for an interpreter?

Our interpreters are professionals and as such possess a broad experience in making their interpretations tailor-made to our clients’ requirements. Lighthouse Translations and Interpretation Services only hires experienced interpreters who have past experience in such fields as:

• Law
• Medicine
• Insurance
• Finance
Sciences (biology and physical sciences)
• Business
• And many other industries that require specialized terminologies from our interpreters.

If your project requires specialized terminology for your industry, discuss it with one of our customer service representatives. Based on your needs, we may request for further information that would enable our interpreters to effectively do their job, including:

Reviewing beforehand any materials made available (Presentations, speech notes, meeting or company website, etc.).
Direct communication with the speaker(s) or presenters.
Research into the topics to be discussed.
Preparation of a term glossary.

How can you assure the confidentiality of my documents?

We understand the importance of security and confidentiality and take it very seriously. We adhere to professionalism and a strict code of ethics to uphold confidentiality for every document translation project we undertake. Lighthouse Translations and Interpretation Services can provide non-disclosure and confidentiality agreements to clients who request it for additional security measures. As corporate members of the American Translators Association since 2004, we fully comply with the ATA’s Code of Ethics as well as the ATA Code of Business Ethics.

Lighthouse Translations is a company with 100% customer satisfaction. Join thousands today!

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