As a human resources worker, there are many challenges you will face in your job. It is vital that you understand how to work successfully with a variety of types of people. In fact, it is perfectly common for you to encounter people who speak different languages when you hold an HR position. It is important to know how to properly handle these situations. It can also be very helpful for you to know that there are language solutions available to you to help make your job easier. With these solutions, you can give people the service they need and expect from HR.
The HR department is responsible for screening prospective employees, performing interviews, and often selecting new hires and introducing them to the company and their new job. You are like a liaison for the company, so meeting these language challenges efficiently and effectively is very important.
Here are the top 4 language solutions for human resources specialists:
- Seek professional translation services to help you with multilingual or foreign speaking applicants and employees. Not only can the language barrier lead to miscommunication, there can also be some negative outcomes from poor translations or lack of interpretation. It is very important that only professional services are used in these cases.
- Provide high quality training materials in the appropriate languages. Sometimes written training materials or even video and audio training will need to be translated into other languages. This type of work is very important as it can affect a person’s ability to do their job and it can also affect contracts, insurance documents, and more.
- Seek business interpretation services when needed. Many trained human resource representatives are fluent in multiple languages. It often comes as part of the job. That said, you need to know when to call in more help, such as professional business interpretation services.
- Ensure proper document translation. Any and all documents related to applications or hiring must be properly translated for the prospective hire. Employee manuals and benefit plans, tax documents, contracts, pay information, and safety requirements all need to be presented to the new hire in a language that they fully understand. Your company may need document translation services to assist with this.
Now that you know the top 4 language solutions for human resources, you are better equipped to handle language issues should they arise. You also have the confidence to hold your HR position, knowing that you are prepared for whatever might come along.
If you’d like to learn more, click the button below to download our free Overcoming the Language Barrier eBook.